Go to (This will make sure you are If you're not sure of your password for an email address account, you can use.
implements CAPTCHA on several features on such as password changes. You will be presented with a picture, and asked to copy.
If you're unable to open the Alexa app, here are some common solutions that may help. You can learn more about performing these troubleshooting steps here: this removes any website settings (such as usernames and passwords) from.
I have a UK Echo which trying to connect to my Spotify family account. Amazon Drive Cloud storage from Amazon.
However, Amazon and Echo will not link and just says "an error ocurred while attempting to link Alexa with external provider". The task of copying the text from the picture into the entry field helps prevent automated programs from accessing your accounts on Amazon.
Account Settings Change email or password. Noe, if you are trying to set this up for the very first time, you will get AmazonXXX, but you did not say you are doing this.
Alexa app password issues
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Help About Problems Signing In
None of this works. By selecting, "Hear the challenge", you will be presented with an audio clip containing 7 numbers that can also be entered in the text field.
However, here is the problem --this time when I select the dot's amazon-xxx network it asks for a password. I tired rebooting, reseting to factory.
All running well via Sonos.
After being on a call for an hour with Amazon support they were saying it was something with our firewall. I hope this helps. Your Subscriptions Edit payment info.
Video: Alexa app password issues Connect the Amazon Echo to a new WIFI network
Toggle navigation Echo Alexa User Forums. UK accounts - works fine through Sonos.
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|Thanks all for your suggested solutions - much appreciated.
Video: Alexa app password issues 4 common Amazon Alexa problems and how to fix them
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Help Can't Register Device or Software Application
I was an early adopter to Spotify, not sure if this had something to do with it. Get to Know Us. Amazon Restaurants Food delivery from local restaurants.